Terms and Conditions
All content appearing on this Web site is the property of:
Bass-United Fire & Security Systems, Inc.
3000 Gateway Drive
Pompano Beach, FL 33069
Copyright 2018 Bass-United Fire & Security Systems, Inc. All rights reserved. As a user, you are authorized only to view, copy, print and distribute documents on this Web site so long as (1) the document is used for information purposes only, and (2) and copy of the document (or portion thereof) includes the following copyright notice: Copyright 2018 Bass-United Fire & Security Systems, Inc. All rights reserved.
All brand, product, service and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Bass-United Fire & Security Systems, Inc. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under patent, copyright, trademark, or other intellectual property right to Bass-United Fire & Security Systems, Inc. or any third party, except as expressly granted herein.
Use of Site
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Bass-United Fire & Security Systems, Inc. and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Bass-United Fire & Security Systems, Inc. believes that the customer conduct violates applicable law or is harmful to the interests of Bass-United Fire & Security Systems, Inc. and its subsidiaries.
We do business throughout the United States and accordingly collect sales and use tax as required by applicable law. However, the law governing our obligation to collect sales tax from online purchases may change, and we may be required to collect sales tax from you without notice if there is a change in the law governing online sales.
FCI Products can only be purchased in the following Florida Counties: Manatee, Sarasota, Hardee, DeSoto, Highlands, Okeechobee, Indian River, St. Lucie, Martin, Glades, Charlotte, Lee, Hendry, Palm Beach, Broward, Collier, Monroe, Miami-Dade.
For 12 months after merchandise is received, all products will be repaired free of charge. If reasonable repairs are not feasible or acceptable, Bass-United may elect to furnish a replacement or make a full refund. Batteries and Transformers are not warranted. There are no deductibles or hidden fees, just one number to call to take care of all your repairs. Phone (800) 372-2770 for Return Authorization Number (RMA), then return product, shipping cost prepaid, to Customer Service Department at Bass-United Fire & Security Systems, Inc. 3000 Gateway Drive, Pompano Beach, FL 33069.
Bass-United Fire & Security Systems, Inc. provides a 30-day money back guarantee on all products purchased, except special order items. If, for any reason, you are not satisfied with your purchase, you may return the merchandise as follows:
Phone (800) 372-2770 for Return Authorization Number (RMA), then return product, shipping cost prepaid, to Customer Service Department at Bass-United Fire & Security Systems, Inc. 3000 Gateway Drive, Pompano Beach, FL 33069.
All warranty returns or exchanges must have a RMA number associated with it or it will not be processed for return or replacement. Display the RMA number prominently on the outside of the box to avoid delays to your repair.
Products showing abuse, misuse, alteration or lightning strikes may not be repaired or replaced under warranty.
In the event that a product needs repair after one year from receipt of order, Bass-United Fire & Security Systems will assist in having items repaired by manufacturer or suitable repair facility if possible. Customer will be charged for cost of repair and handling.
Note: batteries and transformers are not covered under this warranty.
Void Where Prohibited:
Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Bass-United Fire & Security Systems, Inc. reserves the right to limit the provision of their products or services to any person, geographical area, or jurisdiction they so desire and to limit the quantities of any products or services they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.
In the event of litigation both parties agree that the Law of the State of business registration of Bass-United Fire & Security Systems, Inc. shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.
The Terms and Conditions constitute the entire agreement between you and Bass-United Fire & Security Systems, Inc. with respect to this Web site. The Terms and conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Bass-United Fire & Security Systems, Inc. with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Bass-United Fire & Security Systems, Inc. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.
Bass-United Fire & Security System Inc.'s website attempts to display product images shown on the website as accurately as possible. However, we cannot guarantee that the color you see matches the product color, as the display of the color depends, in part, upon the monitor you are using. In rare instances, changes and updates are made by manufactures to the products, therefore, we cannot guarantee that the images shown in our website match the actual product, its package, and its contents. Bass-United strives to provide as much information to the customer, however, it is the customer's responsibility to inquire about any information not displayed on the website, relating to the product, its contents, uses, and features before purchasing. Please contact our Sales/Customer Service Operators for more information on products displayed on the website.
Some orders are subject to Bass-United Fire & Security's order verification procedure is for your protection against credit card fraud. We may ask you to verify that you are the card owner and/or that the billing and shipping information provided on your order are legitimate. This process will most likely not delay your order and generally requires a simple call back.
If you order requires going through the order verification process, we will advise you by phone or email. For this reason, it is important that you provide us with your day and home telephone number when ordering, and that you keep your information current.
Please note that when asked to enter your billing information during the check-out process, you must enter your "bill-to-address," which means the address where you receive your monthly statements from your banking institution. The bill-to-address you provide must agree and match the address that the card-issuing bank has on file.
In some instances we might require that your order be shipped to the confirmed billing address. This is to protect the card owner as well as the retailer.
International orders may be subject to customs or import duties once the package reaches the destination country. These additional charges are the responsibility of the recipient; we cannot control or predict these changes. Since custom's policies vary widely from country to country, you may want to contact your customs office for further information.